The Short FAQ Section
About shipping
- We ship your purchase within seven working days.
- Delivery takes 3–5 days within India and 8–14 days worldwide.
- We will mail the tracking details.
- Flat ₹100 shipping within India if below ₹1000 purchase.
- International shipping rates will be calculated at checkout, depending on the weight and destination postcode.
- MRP includes local GST, but tariffs and import duties are to be borne by the customer.
About exchanges
- Each piece is made-to-order or in small batches, so we don’t offer refunds.
- We’re happy to exchange sizes in the same style; just email us quickly to reserve yours.
- If your size is unavailable, please choose an alternative style or receive a store credit (valid for one year).
- Returned items must be unused and unwashed; return shipping is on the customer.
- Slight variations are part of the beauty of handcrafted work - not defects.
About care
- Wash separately in cold water with mild or no detergent. Dry in the shade and avoid bleach or tumble dryers.
- Our Khadi is pre-shrunk; in some instances, it may shrink by 3%.
- With every wash, due to de-starching, Khadi gets softer and better.
- Each Khadi piece is spun and woven in Karnataka—unique in texture, rich in heritage, and light on the planet.
- Slight fading and colour variation may occur; that’s the charm of natural dyes and hand processes.
About sizes
- Size charts on product pages reflect the actual garment dimensions and not body measurements.
- Compare our chart with a blouse or garment from your wardrobe that fits you comfortably, and you will find a match.
- Our size chart is unique and won't reflect UK or US sizing.
- Our blouses and garments are best worn loose.
- For further assistance, please write to us at info@metaphorracha.com or message us at 9886036143; we’re here to assist you.
About us
- Metaphor Racha is a self-funded, for-profit, e-commerce-based business run by an entrepreneurial couple - Brinda and Ravi, from Bengaluru, Karnataka.
- All our products are handcrafted within the state, and in rare instances, we work with partners outside of Karnataka.
- We don't have any retail store; the Frazer town, Bengaluru address acts more like a fulfilment centre.
- All our products are made from pure cotton, spun and woven Khadi from Karnataka, except in the "Vividha" section, which showcases handloom and other village crafts from Karnataka.
