Privacy Policy

This Privacy Policy outlines how Metaphor Racha uses and protects any information you provide when using this website. We are dedicated to safeguarding your privacy. If we ask you to provide personal information while using this website, rest assured that this statement will only use it.

Metaphor Racha may update this policy periodically by revising this page. Please check this page occasionally to ensure you are comfortable with any changes.

Effective Date: September 1, 2016

Information We Collect

We may collect the following information:

• Personal Details: Name and job title
• Contact Information: Email address and phone number
• Demographics: Postcode, preferences, and interests
• Additional Information: Details relevant to customer surveys, feedback, or special offers

How We Use Your Information

The information we collect is used for:

1. Improving Services: Enhancing our products and services based on customer feedback.
2. Internal Record-Keeping: Maintaining accurate customer records.
   • Promotional Communication: Send periodic emails about new products, special offers, or other interesting updates.
   • Market Research: Contacting you via email, phone, or mail for feedback to better understand your needs.
3. Website Customization: Personalize your website experience based on your preferences.

Security

We are committed to keeping your data secure. To prevent unauthorized access or disclosure, we have implemented:

• Physical safeguards
• Electronic protection systems
• Managerial processes to secure the information collected online

Cookies

A cookie is a small file placed on your computer's hard drive that helps analyze web traffic or recognize you during future visits.

How We Use Cookies:

• Traffic Analysis: Identifying popular pages to improve website performance and user experience.
• Customization: Tailoring content to your interests based on your browsing behaviour.

Cookies only provide information you share with us; they do not access your computer or other private details.

Managing Cookies:

• You can accept or decline cookies. Most browsers accept cookies by default, but you can modify your browser settings to decline them. Note that disabling cookies may limit your experience on our website.

Links to Other Websites

Our website may contain links to third-party websites. Once you leave our site, we have no control over the privacy policies of external sites. We recommend reviewing the privacy statements of any external websites you visit.

Controlling Your Personal Information

You can manage your personal information in the following ways:

• • Opt-Out of Marketing: When filling out forms on our website, check the option to decline direct marketing.
  • If you previously consented to marketing, you can change your preference anytime by contacting us at info@metaphorracha.com.
  • Accessing Your Data: You may request a copy of our personal information under the Data Protection Act 1998 (a small fee applies).
  • If you believe any information we hold is incorrect or incomplete, email us at info@metaphorracha.com for prompt corrections.

We do not sell, distribute, or lease your personal information to third parties without your consent unless required by law.

Communication

By signing up for an account or communicating with us electronically, you consent to receive electronic communications from Metaphor Racha. All agreements, notices, and disclosures will be provided electronically, fulfilling any legal requirement for written communication.

Disputes and Complaints

• Any disputes or complaints will be addressed case-by-case and subject to Bangalore's jurisdiction.
• You agree to indemnify Metaphor Racha against any claims, damages, or costs, including attorney fees, arising from your use of our website or violation of our terms.

If you have any questions about this policy, please get in touch with us at info@metaphorracha.com.